FAQ
What are your delivery times?
Processing usually takes 1 business day, then delivery takes between 3 and 5 days depending on your location.
How can I track my order?
Once shipped, you will receive an email with a tracking link. You can also track your order via the website using the tracking number.
What are the delivery charges?
Shipping costs are calculated automatically at checkout based on the order price. Delivery is free for orders over €50.
Can I return or exchange an item?
Yes, within 15 days of receipt, as long as the item is new and unused. See our returns policy.
How can I contact you?
You can contact us via our contact form, by email at contact.anawel@gmail.com, or on our social media channels. We usually respond within 24 hours.